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Customer Experience & Expectations

This entry was posted in : customer experience

The Smart Grid Consumer Collaborative has released its latest research, Customer Experience and Expectations. The new report seeks to understand how grid modernization and experiences with a broad ran...

Shifting the Corporate Perspective on Energy: A Service, Not a Commodity

Learning to view and treat energy as a service, rather than as a commodity – is a shift that warrants C-suite-level attention and a new enterprise-wide strategy. This is leading large organisati...

Tesla – the Google of the electricity industry by Paul Budde

This entry was posted in : electricity industry Tesla

One of the issues that I often spoke about at Global Smart Grid Federation events was that the electricity industry would have to go through a similar transformation process to the one the telecoms in...

Solar PV and batteries in New Zealand – consumer centric electricity

This entry was posted in : New Zealand PV Solar storage

New Zealand households are now enthusiastically adopting new energy technologies – from energy efficient appliances, to household solar photovoltaics (PV) and demand management systems, and mo...

The full liberalization of electricity retail market in Japan started.

p until now, the low voltage (consumers below 50 kW of maximum demand) electricity retail market in Japan has been a local monopoly market, with 10 vertically integrated electricity companies (the ele...